Privacy Policy

Effective Date: 26-May-2025

This Privacy Policy describes how www.boyonkotha.com ("we", "our", "us") collects, uses, and protects any personal information that you provide when using our website.

By visiting or making a purchase from www.boyonkotha.com, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information

When you make a purchase or register with us, we may collect the following:

  • Full name
  • Date of birth
  • Contact number
  • Billing and shipping address
  • Email address

Other information relevant to customer service, surveys, and/or promotional offers

b. Technical Information

When you browse our site, we automatically collect:

  • Internet Protocol (IP) address
  • Browser type and version
  • Operating system
  • Referral source and clickstream data

This helps us analyze trends and improve user experience.

2. How We Use Your Information

Your data helps us:

  • Process orders and deliver products
  • Provide customer service and support
  • Personalize and enhance your shopping experience
  • Send transactional and promotional communications (only with your consent)
  • Improve our products and services

3. Email Marketing

With your explicit consent, we may send you emails about our products, new launches, offers, or updates. You can opt out at any time.

4. Consent

When you provide personal information to complete a transaction, verify a payment method, or place an order, you consent to our collecting and using that data for the stated purpose only.

For any secondary uses (such as marketing), we will request your direct consent or provide you with an option to decline.

5. Withdrawing Consent

If you change your mind after opting in, you may withdraw your consent at any time by contacting us at:
📧 boyonkotha4u@gmail.com
📍 20, Chapper Mahal, Sadar Bazar, Barrackpore, Kolkata, West Bengal, India – 700120

6. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your data only:

  • If required by law
  • To enforce our Terms of Service
  • To protect our rights or the safety of others
  • With your prior consent

7. Shopify & Payment Security

Our store is hosted on Shopify Inc., which provides the e-commerce platform we use. Your data is stored securely behind a firewall.

If you use a direct payment gateway, Shopify stores your card data encrypted via PCI-DSS (Payment Card Industry Data Security Standard). After the transaction is complete, your card data is deleted. All payment processors we use comply with PCI-DSS standards.

8. Third-Party Services

We may share limited information with third-party service providers to perform services on our behalf (e.g., payment gateways, delivery services). These providers have their own privacy policies and may be governed by different jurisdictions.

For example, if you’re located in one country and the payment processor is in another, your data may be subject to the laws of the processor’s country.

You are encouraged to review the privacy policies of such third parties.

9. Currency Conversion

By using our website, you agree to allow third-party services to process your IP address to determine your location for currency conversion purposes.

10. Security

We take reasonable and industry-standard precautions to protect your personal information:

  • SSL encryption during transmission
  • AES-256 encryption for stored credit card data
  • Regular monitoring and compliance with PCI-DSS

However, no method of online transmission or storage is 100% secure. We follow best practices but cannot guarantee absolute security.

11. Cookies

We use cookies to enhance your browsing experience. Cookies help us:

  • Analyze site traffic
  • Customize website behavior based on your preferences
  • Store login sessions and cart data

You can modify your browser settings to refuse cookies, but this may limit certain features of the website.

12. Data Retention

We retain your personal data only for as long as necessary:

  • To fulfill the purposes we collected it for
  • To comply with legal, accounting, or reporting requirements

Once data is no longer needed, it is securely deleted or anonymized.

13. Children’s Privacy

We do not knowingly collect data from children under 13. If we learn we have personal information from a child, we will delete it immediately.

14. Policy Updates

We may revise this Privacy Policy from time to time. All updates will be posted on this page, and changes take effect immediately upon posting. Please check back periodically to stay informed.

15. Your Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent at any time
  • Lodge a complaint with a data protection authority, if applicable

To exercise any of these rights, contact us using the details below.

16. Contact Us

If you have questions, concerns, or would like to access or update your data, please reach out to:

📧 Email: boyonkotha4u@gmail.com
📍 Address:
20, Chapper Mahal, Sadar Bazar,
Barrackpore, Kolkata, West Bengal, India – 700120